My next contact was with Ridge Top Exteriors, that my insurance company said was a local, trustworthy provider whose work was guaranteed to be solid. I looked them up online and saw they had really good reviews and a collection of customer service awards—so I felt better about giving them a call. My Project Manager, Jeff, did all the work for me in terms of dealing with the insurance company; phone calls, paperwork and all. He walked me through options for a new roof shingles and vinyl siding in words I could understand, and even gave me samples to look at up close. I went to Ridge Top’s showroom where I could see what those looked like on a wall, and by the time I made my choices, I knew exactly what I needed, how much it would cost, and how long it would take to do the work. I did chose some upgrades that the insurance company wouldn’t cover because I figured they’d increase the value of my home, so I knew I’d get my money back and then some. By the way, Ridge Top doesn’t sell garage doors, but they referred me to someone they work with, and he was just great to work with. As for my roof, siding, and gutters, not only was the crew from Ridge Top on time, but they worked fast and they did a wonderful job. Larry, the owner, was there several times to make sure everything was being done the right way—and I was amazed, because this is a big company and I didn’t expect this kind of old-fashioned, personal attention that is so rare nowadays. It’s been more than a year now, but every time I come home from work I still smile when I turn the corner and see my house. Ridge Top Exteriors is definitely going to be my go-to place next time I need either a new roof or siding, or just roof repairs. I know there will be other storms, but at least I have the peace of mind of knowing a contractor I can trust to have my back.
